Intelli RMS
Warranty Parts Return Management System
A network that connects return centers with dealers, suppliers, and carriers from across the globe.
About
Intelli RMS
Effortlessly generate return requests, collect technical analysis results, and manage your shipments by connecting stakeholders in an online environment. Enjoy features like auto tracking of shipments, multilingual capabilities, and more for effective collaboration across geographies and languages.
Discover the Advantages
Business Benefits of Intelli RMS
Streamlined return process
Reduce manual efforts by effortlessly generating return requests and managing shipments in an online environment.
Efficient resource allocation
Optimize time and cost by efficiently allocating resources through automating tasks such as carrier selection and package labeling.
Logistic simplification and cost reduction
Optimize cost effectiveness by effortlessly selecting the optimal carrier for each task post-verification, ensuring efficient return management.
Data driven insight for product enhancement.
Enhances product quality through data-driven insights and reviewer recommendations by initiating design changes upon review.
Connects stakeholder on a single platform
Facilitate effective communication and collaboration across different departments and locations by connecting stakeholders on a single platform.
Streamlined Product Improvements
Collecting technical analysis results through research and development further enables OEMs to work towards product improvements in case of recurring returns.
%20(1).webp)
Key Features
Explore the Capabilities
Dive deeper into our robust features of Intelli RMS
Integrated Call-tag Mechanism-carriers
Simplify the payment process for your dealers by generating call tags with a click of a button. Upon clicking "Generate Tracking Number," a pop-up window will appear, prompting you to fill in the necessary details. Once the call tag is generated, you will receive a confirmation code for tracking purposes.
Auto Tracking of Shipment Numbers at Scale
Seamlessly schedule pickups for your dealers by letting them select a preferred date and time while generating labels. Upon submission, FedEx sends a confirmation notification. The API efficiently updates statuses, enabling tracking of shipments at scale, with multiple columns generating a single request.
Facility to Create Return Requests for Digital Images of Parts
Enjoy flexibility via a simplified process of generating return requests for defective parts with digital images. Users can select between parts or digital images when accessing requested information, enhancing flexibility and usability. Uploaded sheets are saved in drafts, allowing for editing and easy access to all requestor information.
Dedicated Login for Inspectors
Access comprehensive dashboards from any location to monitor request statuses effectively. Utilize dedicated login credentials to input technical findings, facilitate detailed analysis and remarks, and also conduct technical analysis post-part return for comprehensive insights.
Multiple Shipment Services of Carriers for Domestic and International Shipments
Upon request submission, dealer remarks are promptly sent to dealers, ensuring efficient communication. Access carrier information easily, with options including FedEx, TNT, UPS, and more, providing comprehensive choices for domestic and international shipments.
Bulk excel upload
Effortlessly create multiple parts requests through bulk excel import by simply filling in necessary details such as request number, issue ID, tag ID and other additional information, ensuring accuracy and efficiency.
FAQ
We Got Answers to Your Questions
How can Intelli RMS simplify the warranty parts return process for our dealerships and service centres?
Intelli RMS streamlines the warranty parts return process by automating workflows, facilitating return authorization requests, and tracking parts through the entire return journey. This reduces administrative burden and improves turnaround times for processing warranty claims.
Does Intelli RMS integrate with our existing warranty management system?
Yes, Intelli RMS offers integration capabilities with most major warranty management systems. This eliminates manual data entry and ensures seamless communication between the return process and your existing warranty infrastructure.
How does Intelli RMS improve communication and collaboration between dealerships, parts suppliers, and OEMs?
Intelli RMS provides a centralized platform for all stakeholders to track warranty parts returns, access documentation, and communicate updates. This improves transparency, reduces delays, and ensures everyone is on the same page throughout the process.
Can Intelli RMS be used to track and analyze warranty claim trends to identify potential product or service issues?
Yes, Intelli RMS generates reports that track warranty claim trends and highlight parts with high return rates. This data can be used to identify potential product or service quality issues and inform proactive maintenance strategies.
Does Intelli RMS offer features to ensure regulatory compliance for warranty parts handling and documentation?
Yes, Intelli RMS offers features to support regulatory compliance by maintaining detailed return records and audit trails. This ensures proper documentation and adherence to relevant regulations regarding warranty parts handling.
How can Intelli RMS help us reduce the costs associated with processing warranty claims?
Intelli RMS streamlines workflows and automates tasks, reducing administrative overhead associated with processing warranty claims. Additionally, identifying warranty trends can inform preventative measures to potentially reduce future warranty claims.
Does IntelliNet Systems offer training and support for our teams using Intelli RMS?
Yes, Intellinet Systems provides training and support resources to ensure your teams can effectively utilize Intelli RMS. This includes user manuals, video guides, and access to customer support for any questions that arise.
Schedule a Free Demo, and go live in just 7 days
How we can help you
1
Fill this form
Our team will make sure to reach out and provide you with a response within the next 48 hours.
2
Schedule a free demo
Our team is dedicated to providing thorough explanations about our products, ensuring you understand every detail.
3
Go live in 7 days
It's the perfect moment to streamline and automate your OEM process now.
ThankYou
Our team will get back to you in 24 hours
Oops! Something went wrong while submitting the form.
