AI-Powered Automotive Aftermarket Software Solutions
Empowering OEMs in the automotive sector with our specialized aftermarket software solutions, tailored to achieve operational efficiency with sustainable cost reductions across operations.
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Tackling the Operational Challenges in the Automotive Aftermarket
To cater to these challenges, OEMs need to employ automotive aftermarket software solutions to streamline the parts and service departments.
Challenges faced by the Automotive Industry
Minimizing Ordering Errors and Financial Losses in Parts Identification
Identifying the correct parts amidst the extensive catalogs within the automotive industry presents a significant challenge. With numerous car models and frequent revisions driven by value engineering, the complexity amplifies. Consequently, dealers of OEMs grapple with the accurate identification and ordering of parts, resulting in substantial financial losses amounting to billions of dollars.
Solutions
Intelli Catalog
Lets your dealers identify and order the right spare parts with speed and accuracy by digitizing the entire process.
Intelli Commerce
A mobile app, simplifies order management for distributors' field forces and retailers with its user-friendly interface. It reduces ordering errors, improves communication with dealers, and promotes transparency in the process.
Reducing Administrative Burden: Enhanced Visibility, Claims, and Returns
Navigating warranty and return processes in the automotive industry can be taxing due to complex documentation, diverse claim types, and the need for transparency amidst fraud issues with seamless coordination between OEMs and their stakeholders.
Solutions
Intelli Warranty
Streamlines the overall warranty process, from the dealer filing a claim to eliminating fraud claims with transparency and quick responses to supplier recovery.
Intelli RMS
Automates return management, simplifies processes such as shipment tracking, and facilitates digital image capture for return requests from any location using a call tag mechanism.
Reduce Estimation Time and Eliminate Disputes for Insurance Companies and Dealers
In the automotive industry, accurately estimating repair costs presents a challenge, crucial for insurance claims. Insurance companies and dealers rely on these estimates to assess damage and determine coverage, highlighting the need for precision to avoid disputes and delays.
Digitize Extensive PDF Manuals to Save Time and Resources
In the automotive industry, referring to extensive manuals for information is time-consuming, hindering efficiency in tasks such as troubleshooting, maintenance, and repair. This often results in delays and increased frustration for automotive technicians and maintenance personnel.
Overcoming Delayed Decisions: Simplifying Field Issue Tracking and Information Access
Ticketing systems, transmitting specific service requirements and field issues on vehicles due to the complexity of issue tracking and resolution can be challenging for OEMs and their stakeholders in the automotive industry, leading to delays in decision-making.
Solutions
Intelli Desk
Facilitates prompt responses for field issues from dealers to service managers to the back office team,to BOT, and to suppliers, in one consolidated system to provide a timely resolution with visibility.
Intelli Wiki
A knowledge base tool that enables OEMs to publish important information like field issues and more as articles for dealers’ future reference.
Reduce Order Inaccuracies of Whole Goods and Manage Lead Generation
The primary challenge of ordering and managing whole goods is ensuring accurate workflow management amidst changing demands and complex supply chains. Similarly, tracking and managing leads pose a significant challenge requiring effective communication and coordination among manufacturers, dealerships, and potential customers, along with timely follow-up and accurate tracking amidst a competitive market landscape.
Overcome Quality Concerns and Auditing Hurdles in the Automotive Sector
A significant challenge faced by the automotive industry is the consistent complaints about the quality and dents upon vehicle delivery. Another primary challenge is the auditing process to ensure brand consistency, sales and service standards, financial compliance, customer satisfaction, and franchise agreement enforcement across various stakeholders amidst manual methods, potential errors, and the need for meticulous documentation.
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