Spare parts management is one the biggest challenge for OEMs. But most the OEMs fail inmanaging them properly. Reason for the same is, they are using traditional methods of managing spare parts. The typical problems they experience include:
- Disorganized Stock: Spare parts stock available in the warehouse of OEMs is not well organized. As a result of this, when the employees search part after getting an order, they think they don’t have that part available with them and put the order in pending. Such thing frustrates the dealer and they may move to another OEM.
- Poor Visibility of Stocks at Remote Locations: Parts manager don’t have proper visibility about value of inventory in the warehouses. As a result, they take bad decision of over stocking the inventory.
- Stock Imbalances: Sometimes parts manager fails to calculate the actual value of a spare part in inventory and they over stock it or sometimes they make that spare part unavailable. Such imbalance of spare parts creates a negative impact of OEM in market.
- Productivity Issues: Poor management of spare parts in an OEM leads to productivity issues. If a field technician doesn’t have spare part available with them while completing the job, this may make the process longer and field technicians will not be able to cover more sites in a day. This will reduce the productivity of an organization.
Such issues occur when OEMs fail to implement a proper technology to manage and track inventory. Due to this, spare part management becomes a task full of problems. Employees in the organization waste time in searching for spare parts, making order list, preparing order and most important wasting manpower and continuously beat additional cost.
Solution:
Intellinet online spare parts catalog software can solve the above defined issues by providing the ability to OEMs, that they can manage their spare parts digitally. By using this type of application, OEMs can eliminate time-consuming tasks like manual part searching, keeping records, shipping and tracking etc. Moreover, all the spare parts data will be online so that authorized dealers and customers can check the specification and price of required spare part and can place order directly from the portal.
The automated software also provides authorized dealers with an all time communication channel, where they can connect with OEMs and can discuss issues. Moreover, dealers will get real-time info about availability of spare parts from a single dashboard.
Mobile app version of the software is also available, that will make it easy for the OEMs and dealers to use the software from any location and any device. After integrating online parts catalog with existing setup of OEMs, it will be easy for them to manage back-office operations and all the dealers through a single dashboard.
By deploying digital parts catalog software, OEMs can improve their parts management and stocking process. They can reduce cost, eliminate errors, usage of paper base inventories and optimize parts ordering process. In addition, OEMs can increase brand credibility by sending right parts at the right place as well as improve field technician’s productivity by providing them correct information at field. Furthermore, the automated software can reduce overall cost of doing business and provide real-time data that can be used in proper decision making. In short, the digital part publishing software is able to solve the critical challenges related to spare part management, order management and record keeping.
If you have any query about the software or if wish to request free demo of the software, feel free to connect with the experts at www.intellinetsystem.com